
Navigating end-of-life: Options and compassionate conversations
Rest Assured Webinar
26 June 2025

Meet the presenter
Jeanette Lacey brings over a decade of experience as an End-of-life Care Nurse Practitioner at Newcastle’s John Hunter Hospital, where she led the development of a widely respected palliative care service. Her work spans emergency, ICU, organ and tissue donation, and clinical support with the NSW Ministry of Health. She was Deputy Lead of the NSW Voluntary Assisted Dying (VAD) Clinical Advisory Committee in 2023 and helped shape clinical resources for the implementation of VAD services across the state. Jeanette is also the founding Chair of the Newcastle Compassionate Community and played a pivotal role in establishing Rest Assured.
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What is palliative care?
Palliative care is a form of care described as high-quality healthcare that aims to improve the quality of life for patients, their families and carers. It is person-centered and holistic, addressing emotional, social, cultural, and spiritual needs. It also provides access to resources, including equipment, services and support.
Reference: Australian Government Department of Health and Aged Care
The importance of planning ahead
Being proactive about end-of-life planning is a vital step in ensuring that a person's values, preferences wishes are honoured. It helps reduce stress and uncertainty for both the individual and their loved ones during what can be an emotionally challenging time. By making decisions early, such as choosing a preferred place of care, outlining medical treatment preferences and appointing a substitute decision-maker, individuals can maintain a sense of control and dignity.

Key decisions to consider
End-of-life planning involves a range of important decisions that help ensure your wishes are known and respected. Important steps to consider include:
- Making a will.
- Appointing an enduring guardian and a power of attorney.
- Completing an advance care directive.
- Discussing palliative care options.
- Creating a funeral or death care plan.
These decisions are not just legal or medical; they are deeply personal. Having open conversations with loved ones and trusted professionals can help ensure alignment and peace of mind.

Voluntary Assisted Dying in NSW
VAD is now legal in all Australian states, including New South Wales, as of November 2023. VAD allows eligible adults experiencing intolerable suffering from a terminal illness to voluntarily access medical assistance to end their life. While VAD is one of many choices at end of life, it remains deeply personal and often complex.
Most individuals who pursue VAD are also receiving palliative care, reinforcing the value of a coordinated and compassionate approach. It’s important to understand that VAD is just one part of a broader picture of care that centres on autonomy, dignity and support.

Compassionate Communities and Care
Jeanette is a strong advocate for community-based approaches to care. Through her work with the Newcastle Compassionate Community, she has assisted develop models where families, health professionals and local organisations collaborate to support people through dying, death and grief.
This approach reminds all of us that end-of-life care doesn’t belong solely in hospital, it belongs in our homes, our communities and our conversations.
What is Rest Assured?
Rest Assured is a webinar series encouraging open and meaningful conversation about death-related topics so people can make informed decisions about their own and their loved ones’ end-of-life care and wishes.
Supported through its foundational community partnership between Metropolitan Memorial Parks and Newcastle Compassionate Community, this free public program creates a safe space for discussing end-of-life matters.
Featuring specialists across diverse cultures and industry-related sectors, topics include end-of-life planning, Advanced Care Plans, legal aspects and responsibilities, burial and memorial service options, cultural approaches and practices, as well as grief and loss support resources.
Explore more from the Rest Assured series
To read articles and access resources from past Rest Assured webinars, visit our Rest Assured Hub—a dedicated space within our Resource Hub that supports informed, inclusive, and compassionate end-of-life conversations.